Privacy Policy

Last updated: 21 September 2026

This Privacy Policy explains how Kallum Hancock, trading as Sweetland Productions (“I”, “me” or “my”) collects, uses and protects your personal information when you visit or use this website.

Sweetland Productions is a sole trader business based in Cardiff, Wales, providing videography, video editing and social media content services.

I respect your privacy and am committed to handling your personal information responsibly and in accordance with applicable UK data protection law.

1. Information I may collect

I may collect personal information that you voluntarily provide when you contact me or enquire about my services.

This may include:

• Your name

• Email address

• Telephone number

• Company or organisation name

• Information about your project or enquiry

• Any other information you choose to provide

I may also collect limited technical information automatically when you visit my website, such as your IP address, browser type, device type and information about how you interact with the website.

2. How I use your information

I may use your personal information to:

• Respond to enquiries and messages

• Discuss my services with you

• Prepare quotations and proposals

• Communicate with you about a project

• Provide and manage services

• Maintain client relationships

• Improve my website and services

• Maintain the security and functionality of my website

• Comply with legal and regulatory obligations

I will only use your personal information where I have a lawful basis to do so under applicable data protection law.

3. Legal basis for processing

Depending on the circumstances, I may process your personal information because:

• You have asked me to take steps before entering into a contract

• Processing is necessary to provide services or fulfil a contract

• I have a legitimate interest in responding to enquiries and operating my business

• I am required to comply with a legal obligation

• You have provided consent where consent is required

Where I rely on consent, you have the right to withdraw your consent at any time.

4. Website hosting and third-party services

This website is hosted using Squarespace.

Squarespace may process certain information relating to your visit in order to provide, secure and operate the website.

My website may also contain links or embedded content from third-party platforms, such as video-hosting services, social media platforms or other websites.

When you interact with third-party content or leave my website, those third parties may process your information in accordance with their own privacy policies.

5. How long I keep your information

I will only retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Information relating to enquiries may be retained for a reasonable period to allow me to manage communications and potential or ongoing business relationships.

Where information is required to be retained to comply with legal, accounting or regulatory obligations, it will be retained for the period required by law.

6. Sharing your information

I do not sell or rent your personal information.

I may share personal information with trusted third-party service providers where this is necessary to operate my website, communicate with you, provide my services or comply with legal obligations.

Where appropriate, I will take reasonable steps to ensure that third parties handling personal information on my behalf provide suitable safeguards.

7. International transfers

Some third-party services I use may process information outside the United Kingdom.

Where personal information is transferred internationally, I will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

8. Your rights

Under UK data protection law, you may have rights including:

• The right to access the personal information I hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your information in certain circumstances

• The right to restrict processing in certain circumstances

• The right to object to certain processing

• The right to request the transfer of your information in certain circumstances

• The right to withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact me using the details provided below.

9. Data security

I take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Children's privacy

This website is intended for a general audience and is not specifically directed towards children.

I do not knowingly collect personal information from children through this website.

11. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my services, website, technology or legal requirements.

Any changes will be published on this page, together with an updated “Last updated” date.

12. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me using the contact details provided on this website.

Kallum Hancock
Trading as Sweetland Productions
Cardiff, Wales, UK

Last updated: 21 September 2026